Eco Zinc Shop purchases are final and no refunds or exchanges will be accepted due to change of mind. For any other queries please contact Eco Zinc Shop using this contact form. Product(s) must be returned in the unopened packaging within 30 days for a refund. When we receive the product, we will refund the value of the purchased product minus freight. You must payfor the freight to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach us. Please ensure you provide us with the evidence of the purchase.

 

It can take time for us to receive your return, so please be patient. 

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Please note Eco Zinc Shop returns policy is only applicable to online orders from znorganicshop.com, if you are inquiring about a purchase from a stockist please get in touch with them directly